Where do I begin? Quirk naturally had some flaws like any dealership, for the most part, our experiences have been great. My husband and I found three trucks to look at, two Chevys and one GMC, they all had their flaws (more like me being picky).
- Didn’t like the color
- Didn’t have enough buttons inside (heated seats, etc.)
- No rain guards
- Windows weren’t tinted.
- Wasn’t Lifted
- No Plow
The GMC was perfect it had everything I wanted, windows were tinted it was lifted, and an awesome muffler but no plow sadly it wasn’t really family friendly. (still, want that truck haha.). It was very straightforward in the end we chose a Chevy which I will be writing a blog all about that one soon.
Hubby and I had gone home to evaluate a decision, unfortunately, by the time we made our choice it was late Friday afternoon and of course, everyone wants to leave ASAP on Fridays. We got all our information sent out.
Saturday morning came, we waited until around 10 am to see if we‘d receive a call but we hadn’t. I gave Ken a call, and he told us he would go check in and call back within 10 mins. An hour goes by still nothing. Call again no word. Around 1:30 I call and explain to Ken what was going on needless to say he wasn’t thrilled with the finance people because they were supposed to contact us hours ago. Ken said to give him a few more mins and he’d respond back. 2:00 comes around… nothing we drive over to see whats going on. We had to send in more paperwork and unfortunately won’t hear back until Monday morning.
Overall extraordinary people to work with Ken was amazing and loved Baby V (no surprise there) she did amazing didn’t fuss or anything. The only downfall we had was the finance people weren’t good at contacting us.