Before I even begin, this blog you can already tell it wasn’t a delightful experience since there’s an angry emoji in the title.
My husband and I have been looking for a new truck. Ours just isn’t big enough, for our family anymore. A friend of ours was able to find a truck for us that had everything we needed, and it just happened to be from his work. We called that day (Friday) to see if we could go look at it, we were told it was at a different store and they could get it down for Monday. We couldn’t go until Wednesday which he said was fine.
The weekend was a long wait but finally, Wednesday had come we hadn’t heard from anyone on whether or not it had been brought down so we headed down anyways. Once we arrived there and looked around we noticed the truck wasn’t there figured maybe it was in the back on hold for us. Walk in as for the gentlemen come to find out he wasn’t even there (like he said he would be) and neither was the truck. They called to find out where it was, it was in a shop five hours away… needless to say, I was not impressed. To be told it would be there and it was not definitely isn’t a good start. The guy said he would call us with an update.
Here we are Monday, August 20th still haven’t heard anything; my husband gives them a call, and the lady tells him that location has been shut down? Say what? I texted our friend and sure enough, it was true. At this point I’m furious you tell us one thing then another and randomly close down your store for no reason? didn’t even bother to contact us?
The lady told my husband he would receive a call back within a few mins lets just say that never happened either.
In my opinion, DO NOT GO TO NORTH COUNTRY AUTO, they are scammers and don’t care about their customers or loyal employees.
I will gladly be taking my business elsewhere.
Thankfully for us, we typically continued looking at different vehicles after finding out the truck wasn’t even there. We ended up founding a nicer and newer truck in the same price range. It is a little bit different but not by much. So hopefully, this other place will treat us better so we can finally get a new truck.